So, today was my first day on the Cigarette Kiosk in Tesco. I’ve already been trained on checkout, so I thought Kiosk would be pretty similar. But, I was really wrong. Theres so much more to think about; cigarettes (obviously), lottery tickets, magazines etc. And when the stupid lottery machine freezes or jams, thats when things really start to go wrong… I ended up with a back-up of about 20 customers while the machine was being fixed… Not fun.
Then, one woman tried to blame me for her loosing her change… I defiantly gave it to her – I remember. She’d managed to loosed the change and the receipt, so me and someone else had to go to Customer Services to sort it out, which took ages… So, when I got back, there was yet another huge backlog of customers all waiting for their cigarettes and lottery tickets… Crazy times…
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